- Collection of Personal Information
1.1 Information We Collect
We may collect personal information that you provide directly to us or that is automatically collected when you interact with our website. This information may include, but is not limited to:
- Your name, contact details, and demographic information.
- Information related to your medical history, symptoms, and treatment preferences.
- Payment details for processing appointment fees.
- Communication preferences and records of your interactions with us.
1.2 Collection Methods
We collect personal information through the following methods:
- Online forms: When you voluntarily provide information through online appointment booking forms or contact forms.
- Use of Personal Information
We will only use your personal information for the following purposes:
- To provide physiotherapy services and treatments tailored to your needs.
- To schedule and manage appointments.
- To process payments and issue receipts.
- To communicate with you regarding your appointments, treatment plans, and administrative matters.
- To improve our website, services, and patient experience.
- To comply with legal obligations.
- Disclosure of Personal Information
3.1 Third-Party Service Providers
We may disclose your personal information to third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by confidentiality obligations and are only permitted to use your information for the specific purposes for which we provide it to them.
3.2 Legal Compliance
- Security of Personal Information
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We implement appropriate physical, technical, and administrative security measures to safeguard your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
- Access and Correction of Personal Information
- Retention of Personal Information
- Contact Us
The Wellness Edge
64 Cobra St
Dubbo NSW 2830
0487 259 020